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Telephony

Talking technology.

Telecommunications technology has evolved into the world of IP networking. We can now use the network to transfer and deliver voice traffic, opening up a new world of integration and mobility, not only with traditional telecom units, but with any device that talks IP.

VoIP, IP Telephony and SIP-based solutions are the future of communications and provide a high degree of integration, application support and business benefits.

However, many organisations still require and have the need for the integration of legacy TDM services within their networks.

By working closely with our customers to understand their specific business needs and the relevant risk attached, we can design and deliver the appropriate solution or migration path for each organisation.

• Voiceover IP, IP Technology and SIP based solutions
• PABX and Hybrid Systems
• Call Management & Voice Processing
• Integrated Voice Recognition (IVR)
• Contact Centre and Helpdesk Solutions.

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